MCTV Grievance Procedure
Purpose:
This procedure provides a means for staff members and producers of Middlebury Community Television to secure, at the lowest possible level, solutions to their alleged grievances. Members may present grievances free from coercion, interference, restraint, discrimination, or reprisal.
Definition:
A grievance shall mean a complaint by any staff member of producer or any group of members which involves a violation, misrepresentation, or inequitable application of the guidelines and policies governing MCTV.
Procedures
Informal:
Every attempt shall be made to informally resolve the grievance at the lowest level with the supervisor or person involved in the complaint and as soon as possible after the incident generating the complaint. If no resolution can be reached, the grievant should initiate a formal grievance in writing.
Formal:
Step 1: Any MCTV employee or producer who has a complaint or grievance which cannot be resolved informally should initiate a formal grievance by writing to his/her immediate supervisor within fifteen days of the incident generating the complaint. The written grievance should include details of the complaint and a summary of any attempts made to resolve the grievance. (The immediate supervisor of the producer is the Executive Director; the immediate supervisor of the Executive Director is the Chair of the Board of Directors and thereafter the Board itself.) If the initial grievance involves the Executive Director, the grievant should try to resolve the problem by arranging for a meeting with the Executive Director.
The grievant's immediate supervisor will respond in writing to the grievance within five days of the the written grievance to resolve the alleged problem.
Step 2: If the aggrieved is not satisfied with the decision of the immediate supervisor or the decision of the Executive Director and decides to continue the grievance, he or she must, within five days of receiving the response, request in writing a meeting with the Chair of the Board of Directors, who will arrange for a meeting to take place within five days of the receipt of the request. The Chair will provide a written decision within ten days of the receipt of the request.
Step 3: If the aggrieved is not satisfied with the Chair's decision and decides to pursue the grievance he/she must, within five days of the receipt of the notification, request in writing a meeting with the Board of Directors of MCTV The meeting shall take place within thirty days of the receipt of the request. The Chair of the Board may participate in the discussion but will reserve his/her vote and cast it only in the event of a tie. The Chair shall provide the aggrieved with a written decision within seven days after the meeting.
The decision of the board shall be final and binding upon all parties.